Privacy Policy

1. Introduction

GemsFlow ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our mobile application.

2. Information We Collect

We collect the following types of information:

• Account Information: Email address and display name when you create an account
• Project Data: Diamond painting project details you enter, including titles, photos, progress, and time logs
• Usage Data: Information about how you use the App, such as features accessed and session duration
• Device Information: Device type, operating system version, and app version for troubleshooting purposes

3. How We Use Your Information

We use your information to:

• Provide and maintain the App's functionality
• Sync your data across devices when you're signed in
• Improve and optimize the App experience
• Respond to your support requests
• Send important updates about the App (with your consent)

4. Data Storage and Security

Your data is stored securely using industry-standard encryption. We use trusted cloud service providers to store your information. We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, or destruction.

5. Data Sharing

We do not sell your personal information. We may share your data only in the following circumstances:

• With service providers who help us operate the App
• When required by law or to protect our legal rights
• With your explicit consent

6. Your Rights

You have the right to:

• Access your personal data stored in the App
• Export your project data
• Request correction of inaccurate data
• Delete your account and all associated data
• Opt out of non-essential communications

7. Account Deletion

You can request account deletion at any time through the App settings or by contacting us. When you delete your account, we will permanently remove your personal information and project data from our servers within 30 days, except where we are required to retain certain information by law.

8. Children's Privacy

The App is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes through the App or via email. The "Last updated" date at the top indicates when the policy was last revised.

10. Contact Us

If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us at contact@gemsflow.art.